FAQ
Questions we
hear a lot.
For clients and therapists. If something isn't covered here, reach out directly.
For clients
Is this service free for clients?+
Do I need to create an account?+
How are therapists matched to me?+
How do I contact a therapist after I'm matched?+
What happens if a therapist doesn't respond?+
What if my matches don't feel right?+
Do therapists on this platform accept insurance?+
For therapists
How do I apply to join?+
How much does it cost?+
What happens during verification?+
Can pre-licensed therapists apply?+
What do clients see about me?+
What if I want to pause my listing?+
Is there a founding cohort offer?+